Transparen's low computer support prices are offered to clients and potential clients not only in Mississippi's major metropolitan centers such as Jackson, Gulfport, Biloxi, Hattiesburg, Southhaven, Greenville, Meridian, Tupelo, Olive Branch, and Clinton - but also in minor cities and townships, wherever a DSL or cable Internet connection is available.
Remote computer support is provided for low prices because our technicians can be more efficient than on-site technicians. Our remote technicians are more efficient because they do not drive from client to client, and they can support multiple clients at once. If you think about the typical computer repair situation in Mississippi, most of the "work" is actually waiting for the computers to complete their tasks. Thus by supporting a large number of desktops simultaneously, our remote computer repair technicians serve Mississippi even better than having someone come on-site.
This remote capability is by no means a limitation - in other words, we are not saying that Transparen will ONLY provide remote technical support. Indeed, clients in Mississippi will find that Transparen's help desk is a useful adjunct to an onsite technician in time-critical situations such as setting up a large number of desktops before the grand opening of a new facility. In such situations, not only is an on-site technician needed for the assembly and proper networking of new or used desktop computers, but additional staff are needed to configure and install software. Transparen's help desk fulfils this function, and additionally fulfils the function of being highly available for after-setup support.
To learn more about our remote technical support, click here.
